Ordering & Shipping

How to Order Custom Packaging

1. Inquiry & Request a Quotation

Customers can contact us through their preferred channels, such as:

สามารถเข้าคุยงานที่โรงพิมพ์ได้ มีห้องรับรองพร้อมบริการ

Please provide the following details:

1. Type of packaging needed and its intended use
2. Specify the exact dimensions
3. Provide the required specifications
4. Desired production quantity
5. Do you have a design file?
   • If you have a design file (AI, PSD, PDF, etc.), please send it for verification to ensure accuracy and speed up the process. See "How to Prepare Files for Printing."
   • If you don’t have a design file, you can use our design services. See "Check Graphic Design Pricing."
6. Specify any additional features and areas where they should be applied.
7. If you have a sample product, please send it to the printing facility.

Note : For order placement, please provide your full name, address, and 13-digit ID number as per the current invoicing regulations. We apologize for any inconvenience.

Our team will evaluate the pricing and send a quotation for your review.

2. Design Approval & Deposit Payment

• Before production begins, our team will provide a Digital Mockup or Proof for customer review to ensure accuracy. (This can be sent as an online image or a physical sample upon request with additional charges).
• Once the customer approves the mockup, a deposit payment is required to initiate production.
• ระยะเวลาการผลิตจะแตกต่างกันในแต่ละแพคเกจจิ้ง เช่น กล่องแพคเกจจิ้ง ผลิต 5 – 7 วันทำการ หรือ ถุงกระดาษช้อปปิ้ง 15-20 วันทำการ (นับตั้งแต่วันเริ่มยืนยันเข้าผลิตเท่านั้น) แนะนำให้สอบถามฝ่ายขายทุกครั้งก่อนเริ่มงาน เพื่อความถูกต้องของระยะเวลาผลิตสินค้านั้นๆ

Note: For returning customers with unchanged product specifications and shipping details, production can proceed without additional confirmation.

3. Production Process Begins

• Our team proceeds with production based on the approved design.
• The printing process includes: Printing → Special Techniques → Coating → Die-Cutting → Gluing.
• A quality control (QC) inspection is conducted before delivery.

4. Final Payment & Delivery

1. Customers complete the remaining payment as per the agreed terms.
   • Payment should be transferred with a proof of transaction (slip) for order processing and shipment.
2. The company proceeds with the delivery as follows: ขนส่งเอกชนและรถขนส่งของโรงพิมพ์
   • Free Delivery: Orders totaling 15,000 THB or more qualify for free delivery via our in-house transport service within Bangkok and surrounding areas.
     Available Monday to Saturday, business hours 8:30 AM – 5:30 PM
   • Upcountry & Provincial Delivery: Orders outside Bangkok will be shipped via third-party logistics services, including Flash, Kerry, Lalamove, Thailand Post, Grab, or our in-house transport service.
   • ทุกรายการผลิตเมื่อผลิตเสร็จ จะดำเนินการจัดส่งขนส่งของรอบวันถัดไป

*Orders are shipped daily, except on Sundays and public holidays.
**Tracking numbers will be provided via Line or Email.