{"id":209,"date":"2020-06-20T15:30:24","date_gmt":"2020-06-20T08:30:24","guid":{"rendered":"https:\/\/royalpaper.co.th\/?page_id=209"},"modified":"2024-12-21T17:17:16","modified_gmt":"2024-12-21T10:17:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/royalpaper.co.th\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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\nCompany FAQ’s<\/span>\n\n\n\n

Frequently Asked Questions (FAQ)<\/h1>\n\n\n\n
Common questions that customers frequently ask are compiled in the FAQ section, where answers are provided in advance. This allows those with inquiries to find the information they need on their own easily.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
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Ordering<\/h2>\n<\/div>\n\n\n\n
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What is the minimum order quantity for custom packaging?<\/div><\/span><\/span><\/span><\/div>
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To ensure the best value, we recommend a minimum order of 100 pieces per design. Orders below this quantity are possible, but the price per unit will be higher.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How long does production take?<\/div><\/span><\/span><\/span><\/div>
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  1. Standard packaging boxes (cream boxes, soap boxes): 3-5 business days<\/strong><\/li>\n\n\n\n
  2. Design services: 5-7 business days (urgent service available: 3 days)<\/li>\n\n\n\n
  3. Large or custom-set boxes (larger than A4): 7-12 business days<\/li>\n\n\n\n
  4. Foil-coated boxes: 12-15 business days<\/li>\n\n\n\n
  5. Hologram boxes: 15 business days<\/li>\n\n\n\n
  6. Kraft brown boxes: 10-15 business days<\/li>\n\n\n\n
  7. Paper handle bags: 5-7 business days<\/li>\n\n\n\n
  8. Paper cup sleeves: 5-7 business days<\/li>\n\n\n\n
  9. Paper bands: 7-12 business days<\/li>\n\n\n\n
  10. Rigid boxes: 20-25 business days<\/li>\n\n\n\n
  11. Paper bags: 15-20 business days<\/li>\n\n\n\n
  12. Product labels: 1-3 business days<\/li>\n\n\n\n
  13. Anti-counterfeit hologram printing: 19-20 business days<\/li>\n\n\n\n
  14. Foil pouches (digital print): 22-24 business days<\/li>\n\n\n\n
  15. Foil pouches (gravure print): 25-27 business days<\/li>\n\n\n\n
  16. Flyers, brochures, and leaflets: 2-5 business days<\/li>\n\n\n\n
  17. Mock-up production (free): 1-3 business days<\/li>\n<\/ol>\n\n\n\n

    * Production time does not include additional finishing options.<\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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    Manufacturing<\/h2>\n<\/div>\n\n\n\n
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    How long does it take to produce custom boxes?<\/div><\/span><\/span><\/span><\/div>
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    Production time starts after design approval and typically takes 5-7 business days, depending on the current workload.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

    Does the printing factory have ready-made stock for sale?<\/div><\/span><\/span><\/span><\/div>
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    Stock availability varies. Occasionally, we have ready-made items such as blank mask boxes (350gsm) or kraft paper bags (100gsm). Please contact our sales team via LINE to check current availability.<\/p>\n\n\n\n

    Our main service focuses on custom-made production based on customer orders. Each product is tailored to your specifications and comes with a unique design just for you.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n

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    Design Services<\/h2>\n<\/div>\n\n\n\n
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    Do you offer free box design services?<\/div><\/span><\/span><\/span><\/div>
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    Currently, our standard design service starts at 1,500 \u2013 3,000 THB, depending on the complexity of the design. This is already a great value for our customers. If you don\u2019t have a design yet, feel free to contact us!<\/p>\n\n\n\n

    We also offer a special promotional price of 950 THB for design services. Please check with our sales team before placing your order to confirm availability.<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n

    I already have a design file. Do I need to wait for file verification before production?<\/div><\/span><\/span><\/span><\/div>
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    Yes, we conduct a file verification process based on our production queue. If your file is correct and requires no modifications, we will proceed with creating a mockup sample within 1-3 business days.<\/p>\n\n\n\n

    Once you review and confirm the mockup for accuracy, we will immediately begin manufacturing.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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    Shipping<\/h2>\n<\/div>\n\n\n\n
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    Is shipping free?<\/div><\/span><\/span><\/span><\/div>
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    Free shipping is available for Bangkok and surrounding areas when ordering the required minimum quantity.<\/p>\n\n\n\n

    We deliver using our company vehicles and also offer shipping via private couriers such as Best Express, Flash Express, Kerry Express, LALAMOVE, GRAB, or Thailand Post.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

    What should customers be aware of?<\/div><\/span><\/span><\/span><\/div>
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    There may be a color variation of approximately 10% to 15% between the first print run and reprints. This is a natural occurrence in printing. If color accuracy is a top priority, we offer the following options:<\/p>\n\n\n\n

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    1. Digital Printing \u2013 Recommended if you prioritize color consistency and speed.<\/li>\n<\/ol>\n\n\n\n

      please consult our sales team.<\/em><\/strong><\/p>\n\n\n\n

        \n
      1. Actual Plate Proofing \u2013 This is the closest color proof to the final production print. However,<\/li>\n<\/ol>\n\n\n\n

        it involves higher costs.<\/strong><\/p>\n\n\n\n

        Digital Proofing \u2013 A high-resolution inkjet print on specialized proofing paper. It serves as a color guide for the printing team but cannot be printed on 350gsm art card (the final production material). Expect a color variation of \u00b110% to 15% compared to offset printing, due to differences in ink types and printing technology.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"#gspb_row-id-gsbp-d9148c4{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap;align-content:stretch;background-image:linear-gradient(133deg,#0a9ad7 0,#ef6dc0 100%)}#gspb_row-id-gsbp-d9148c4>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap;max-width:1200px;align-items:stretch}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:15px min(3vw,20px)}#gspb_col-id-gsbp-3307111.gspb_row__col--12{width:100%}@media 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